Sensory Inclusive
We’ve partnered with KultureCity®, a non-profit organization focused on creating welcoming and inclusive environments for individuals with unique abilities, to become a certified sensory inclusive facility.
Sensory bags will be available at the Zoo’s Admissions Window and are equipped with noise-canceling headphones, cue cards, fidget tools, and other resources. These bags are available to borrow, free of charge, for guests with sensory needs. All bags and items will be properly disinfected after each use.
Signage will be posted throughout the Zoo indicating potentially high-noise areas, as well as designated Quiet Areas for individuals who need to take a break. Please note that during the Zoo’s Modified Operations, some areas may be temporarily closed.
Mobility Devices
Manual wheelchairs are available for rent on a first come, first served basis at our Admissions window for $12 each.
Flatbed wagons and double-seater wagons are available for rent on a first come, first served basis at our Admissions window for $14.99 each, plus tax.
Guests requiring the use of a mobility device are welcome to bring their own to the Zoo. If you have questions or concerns please feel free to contact the Zoo’s accessibility coordinator at 407.323.4450 ext. 121 prior to your visit.
Prior to visiting the Zoo, families can download the free KultureCity App to learn more about what sensory features are available and where they can access them. Also on the app is the Social Story which will provide a preview of what to expect during a visit to the Zoo.